Frequently Asked Questions

What is the Pretty Big Deal Peptide & Tubing Mascara? A 3-in-1 Lash Serum, Lash Shield and Mascara! Because your lashes should be a Pretty Big Deal. How do I use the Lash & Go...

Are Vegan Luxe lashes the same as mink lashes? No. Our Vegan Luxe lashes are made from the most innovative, vegan and cruelty-free lash fiber that mimics the naturally matte finish of real mink hair....

What is Lash Clean? An oil-free makeup remover that effectively removes stubborn makeup while being false lash and lash extension friendly. How do I use it? Lash Clean can be used to instantly clean any...

What is the Fluff’n Brow Pencil? A 3-1 brow product that allows you to achieve fluff’n brow perfection! It includes a teardrop shaped pencil for definition, a tinted brow balm to set & volumize, and...

What is the Lash & Go Eyeliner? Our revolutionary hybrid product is a Lash Adhesive when wet and an Eyeliner when dry! Because it’s a dual application the unique marbled formula can be used with...

Do you ship internationally? We are pleased to offer Free shipping within Canada and the USA on orders of $50 USD or more and flat rate shipping of $15.99 USD on all international orders.  Depending on...

How do you remove false eyelashes? To remove Velour Lashes, use your finger or applicator and gently pull from the outer corner of the lash band across the eye. Never pull on the lash hairs...

What is the difference between synthetic disposable lashes and Velour Lashes? The key differences between disposable lashes and Velour Lashes are the lash design, quality of material and how they are made. Each pair of...