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Frequently Asked Questions

All about the Fluff'n Brow Pencil

What is the Fluff’n Brow Pencil? A 3-1 brow product that allows you to achieve fluff’n brow perfection! It includes...

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All about the Fluff'n Brow Pencil

What is the Fluff’n Brow Pencil? A 3-1 brow product that allows you to achieve fluff’n brow perfection! It includes a teardrop shaped pencil for definition, a tinted brow balm to set & volumize, and...

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All about the Lash & Go Eyeliner

What is the Lash & Go Eyeliner? Our revolutionary hybrid product is a Lash Adhesive when wet and an Eyeliner when dry! Because it’s a dual application the unique marbled formula can be used with...

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Payment & Shipping

Do you ship internationally? We are pleased to offer Free shipping within Canada and the USA on orders of $50 USD or more and flat rate shipping of $15.99 USD on all international orders.  Depending on...

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Usage & Care of Lashes

How do you remove false eyelashes? To remove Velour Lashes, use your finger or applicator and gently pull from the outer corner of the lash band across the eye. Never pull on the lash hairs...

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About False Eyelashes & Suitability

What is the difference between synthetic disposable lashes and Velour Lashes? The key differences between disposable lashes and Velour Lashes are the lash design, quality of material and how they are made. Because Velour mink...

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